Quality Assurance and Warranty Information

Quality Assurance

Quality Assurance is an integral part of the Quintel heat exchanger reconditioning and repair process.

All work scheduled to be performed on the heat exchanger in our shop or at a customer facility is reviewed by the customer with the Quintel team before the work begins.

Each job carries its own identification number and associated paperwork. The paperwork contains inspection findings, repairs required, repairs performed, test procedures, duration and pressures of the test procedures, and comments on findings not otherwise covered.

Test results are entered in our computers for record keeping and preventive maintenance evaluations. The history of the unit, all test results and any videos/DVDs produced will be supplied to the customer for their records.

Finished work leaving our shop is shipped whenever feasible on a skid, suitable for handling by overhead crane and/or forklift, with all openings covered, and prepped properly for long term storage.

Our testing equipment includes:

Warranty Information

Quintel provides the same warranties as would apply to equipment direct from an OEM. Every heat exchanger unit that leaves the shop is guaranteed against leaks. Quintel provides a one year warranty on all workmanship and repairs performed on a customer heat exchanger by its trained engineers either in our shop or at a customer facility provided the heat exchanger has not been subjected to misuse, damage, or improper installation and has not been modified in any way.

Request a quote on heat exchanger repair or reconditioning.